Privacy Policy

Last updated: August 2025

1. Information We Collect

Account Information: When you create an account, we collect your email address and encrypted password.

Order Information: When you make a purchase, we collect shipping addresses, payment information (processed securely through Stripe), and order details.

Usage Data: We collect information about how you use our service, including search queries for word elementalization and design preferences.

Generated Content: We store the designs you create and the words you elementalize to provide our service.

2. How We Use Your Information

We use your information to:

  • Provide and improve our elementalization service
  • Process orders and handle shipping through our print-on-demand partners
  • Send order confirmations and shipping notifications
  • Provide customer support
  • Prevent fraud and ensure service security
  • Comply with legal obligations

3. Information Sharing

We share your information only as necessary:

  • Print Partners: Shipping information is shared with our print-on-demand partners (Printify) to fulfill orders
  • Payment Processors: Payment information is processed by Stripe and PayPal according to their privacy policies
  • Service Providers: We use AWS for hosting and data storage with appropriate security measures
  • Legal Requirements: We may disclose information when required by law or to protect our rights

We never sell your personal information to third parties.

4. Data Security

We implement appropriate security measures including encryption, secure connections (HTTPS), and regular security updates. However, no internet transmission is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data
  • Opt out of marketing communications

To exercise these rights, contact us at [email protected]

6. Cookies and Tracking

We use essential cookies for authentication and user sessions. We do not use tracking cookies or third-party analytics that collect personal information.

7. Data Retention

We retain your account information and order history as long as your account is active. Generated designs and elementalizations are stored permanently as part of our service offering, but can be deleted upon account closure.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service.

10. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: [email protected]